Virus Shield is a critical layer of system security. While you combine it with the anti-malware programs and other safe browsing methods, the antivirus software helps you to keep your confidential information safe, and your computer is running in order. If you are unable to keep your anti-virus program working, you can’t assure the security of your system or the data it has. If you are using the Avast antivirus software and it’s not running, then you should find the possible causes of the problem and then try to fix them. At such time, you can also contact the Avast antivirus technical support to get reliable assistance.
If the antivirus program has frequently shut off or refusing to turn on, it’s chance that a program conflict exists on your system. It can take place if you already have an anti-virus program installed and try to install another. While the two programs seek to do the same chores, problems encounter that stop either from successfully performing their tasks. Check that you have only one anti-virus application installed on your system.
Virus and Malware Interference
Smart viruses can turn off your Avast anti-virus software if it fails to tackle the virus on its first arrival to your computer. By keeping the program offline, the virus confirms that it cannot be detected and removed. In such circumstances, boot your system in Safe Mode and try to run the program without any application interference to check if the virus has penetrated your security. You can access the Safe Mode via the Settings menu in Windows.
If your Avast antivirus is not loading successfully at startup, it’s possible that the program settings stop it from doing that. Open the ‘Settings’ menu and check that the program is set to run while the system first starts. In addition, open the ‘Task Manager’ and then check to make sure that the anti-virus program is set to ‘Enabled.’ Restart the system to check if this fixes the problem.
Tacking down the precise reason an application isn’t running is tough; however, you can follow up some troubleshooting steps to sort out all software issues. You should try to uninstall and reinstall the antivirus application, check it’s updated to the latest release, and upgrade your system to check that you have updated version of the Windows. Also, remove the programs installed recently to check if it’s causing the difficulty. However, if you still have problems with your Avast antivirus, call at the Avast customer service phone number and seek the resolution.